Your journey, taken care of
From airport transport to other journeys, we organise your trip with care.
What passengers say about Gorselé
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Why choose Gorselé’s five-star service?
Gorselé is an ISO-certified and audited company, with quality standards across all its services. We combine personal contact with professional service. From your first request until you reach your destination, our team is ready to deliver a five-star service.
Gorselé deliberately takes a different approach from platforms such as Uber, Lyft and Bolt. Our service is built around you, not your smartphone. The table below shows how our service differs.
| Service | Gorselé | Uber, Lyft, Bolt |
|---|---|---|
| Clear and transparent prices | Clear and transparent prices with no surprises or increases during busy periods. | Prices can vary according to demand, supply and location. |
| Reservation | Your reservation is guaranteed. | Availability and conditions vary by platform and location. |
| Preferred driver | You can specify a preferred driver. | Options vary by platform and service. |
| Complaints | Management handles your complaint on the next working day. | Handling and response times vary by platform. |
| Central checks | A central system tracks vehicle inspections and maintenance, required insurance and driver presentation. | Checks and monitoring vary by platform and region. |
| Driver code of conduct | All drivers follow rules and a code of conduct covering driving behaviour, mobile phone use in the vehicle and assistance to passengers. | Guidelines and monitoring vary by platform and region. |
| Personal contact | Our own dispatch team is available by phone around the clock. | Support is generally provided through an app or help centre; options vary by platform. |
| Journey updates | You receive updates about your journey and your driver's arrival by SMS and WhatsApp. | Updates are generally shown in the app; options vary by platform and service. |
| Mobile app | App in development. You do not need an app to contact us. | The mobile app is central to requesting and following a ride. |
| Live driver tracking | Live tracking is not currently available. We keep you informed by SMS and WhatsApp. | Live tracking is available in the app; features may vary by service and region. |
| Transport in Europe | We discuss your journey and organise transport in Belgium and beyond. | Availability depends on the city and region. |
This comparison describes how these platforms generally work. Services and features can vary by platform, location and time.
How can we help you?
We are here to help with airport transport and other journeys.
To and from the airport
We take you to and from all airports across Europe. When we have your flight details, our dispatchers calculate the most suitable departure and pickup times.
A private chauffeur for your journeys
You can book a private chauffeur for a full day of meetings and other important appointments where having a driver matters.
Urgent and exceptional transport
You can also count on Gorselé when you need transport urgently. We are here to help with journeys to hospital, a doctor or pharmacy, and other urgent trips.
We respond to delays
Our dispatch team and drivers are automatically informed of delays and changes to landing times, so we can adjust your pickup and minimise waiting time.
Personal service
You can also turn to Gorselé for vehicle cleaning, inspections and vehicle transport.
Why choose Gorselé?
From your first enquiry to your destination, we strive for 100% customer satisfaction.
Available around the clock
Our dispatch team is available 24 hours a day for questions about your transport.
Transport with a driver
We organise your journey with a driver, according to your destination.
Personal follow-up
Our dispatch team follows up journeys and helps with questions or changes.
Vehicles cared for
We pay attention to the cleanliness and maintenance of our vehicles.
Confidence on the road
Gorselé, your partner for business transport since 1947
From the Antwerp and Ostend port regions, Gorselé organises transport for people and materials in Belgium and beyond. Our dispatch team is available day and night to answer your questions.