Transport safety

Safety is central to every assignment, whether we transport passengers or materials.

Safety on every assignment

Road safety is a top priority at Gorselé. Our drivers transport passengers and materials on a wide range of journeys every day, so we pay attention to safe vehicles, driver training and the rules at our customers’ locations.

Customers give us 5 stars for safety

5 out of 5

1 month ago

Excellent service from Gorselé! On time, beautiful taxi with a calm, competent driver.

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5 out of 5

11 months ago

On time, friendly, helpful, beautifully maintained car, safe ride. Absolutely recommended.

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5 out of 5

2 years ago

The customer service was friendly and helpful. The drivers were polite and attentive, and most importantly, the ride was safe and comfortable.

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5 out of 5

2 years ago

On time, safe driving and a clean taxi, plus good communication via text message! Great service from Gorsele

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5 out of 5

1 year ago

Very friendly driver, beautiful car, but above all on time and safe!

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5 out of 5

2 years ago

The driver was on time, the car was clean and tidy and the trip was safe!

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5 out of 5

6 days ago

Experience a pleasant, quiet and professional ride from a Top! experienced driver. Truly treats the customer like a king and with great respect. It's always nice when you can have a sincere & valuable conversation during a long drive

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5 out of 5

1 year ago

Correct by appointment, safe driving

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5 out of 5

1 year ago

Nice, safe feeling in the car on time, top driver, definitely recommended

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5 out of 5

4 years ago

Taxi service to Brussels AirPort with Gorselé went smoothly. Driver was on time, helpful and extremely friendly. His driving style was also calm and neat according to the rules, which gave a safe feeling. Highly recommended!

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5 out of 5

1 year ago

On time, good service, safe driving

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5 out of 5

1 year ago

I regularly use Gorsele taxi. Always good communication with dispatch, and pleasant and safe drivers.

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5 out of 5

3 years ago

On time, friendly, calm and safe driver.

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5 out of 5

2 years ago

Punctual, correct and a smooth, safe ride home.

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5 out of 5

3 years ago

safe, pleasant, fast, comfortable.

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5 out of 5

2 months ago

Very good, friendly and punctual service. Sympathetic driver with whom you could have a valuable conversation👍 Careful and attentive driver. …

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5 out of 5

2 years ago

Pleasant, calm staff, on time, nice cars

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5 out of 5

3 years ago

On time. Safe drivers, excellent service.

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5 out of 5

2 weeks ago

clear appointment, on time, and arrived safely

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5 out of 5

4 years ago

Always on time. Very flexible as customer circumstances change. The drivers are always polite and take into account the safety and comfort of the passengers while driving.

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5 out of 5

3 months ago

Perfectly on time, safe ride, good service.

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5 out of 5

5 months ago

Very friendly and helpful, on time and a calm, competent driver

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5 out of 5

3 years ago

Gorsele offers a very good taxi service. The drivers arrive on time and drive safely. The taxis are clean and comfortable.

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5 out of 5

4 years ago

Always drive on time, safely and comfortably.

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5 out of 5

1 year ago

I have been using their services for almost a year. Servicing & Dispatch desk: 100%. Always friendly and accurate. Even in the event of a sudden cancellation, they do what they have to do: satisfy the customer. Accuracy of collection time and destination time: 99% Only 1 collection far too late. The reason was a traffic jam in which the driver was sitting. There too, the response was correct: "According to the driver, it will take another 45 minutes." The driver was also connected to me so that I had direct contact. Driving style and comfort on the road: 100% drivers are focused on customer satisfaction on the road: Calm and anticipatory driving style; an eye for wild animals along the way; If I had to do some work in silence, the music was turned off or another station was selected; a professional social chat also kills driving time, the drivers don't pick your nose but are committed. Unforeseen: 100% There were suddenly 2 more stops where I had to be, and that was handled immediately by the driver with all friendliness. Baggage handling; 100% Very helpful also with heavy and difficult luggage. Price: normal

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5 out of 5

5 months ago

Excellent service late on a Saturday evening. Friendly (young) driver with a safe driving style.

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5 out of 5

3 years ago

Taxi driver transport to the airport on time, friendly, safe and smooth

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5 out of 5

1 year ago

Very quiet ride towards Zaventem with a very skilled and friendly driver. Great!

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5 out of 5

2 years ago

Very friendly driver who was ready and brought me home safely after the night shift with overtime.

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5 out of 5

1 year ago

Gorselé company transport is an excellent transport company. They picked us up at the designated location, although that was not easy at a gas station. Friendly driver, well-maintained taxi, plenty of space in the taxi, driver was very helpful and dropped us off safely at home. Good communication via WhatsApp. Top company! I would definitely call on them again if necessary.

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5 out of 5

1 year ago

Punctuality, safety awareness and polite drivers. Good value for money.

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5 out of 5

3 years ago

Friendly, communicative driver who got me home safely and without risk. It's nice to come home with a good feeling after an eventful evening with car trouble!

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5 out of 5

2 years ago

Safe driver

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5 out of 5

1 year ago

Great driver, good car, on time, good communication, appointment confirmation by WhatsApp, 150 km comfortable and safe, top service.

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How we work towards safe transport

An automated process prevents vehicles and drivers from being scheduled when their insurance or inspection has expired.
Automatic expiry-date notifications for management, dispatch and drivers.
Spot checks by our staff.
Safe vehicles equipped with the necessary safety systems.

Vehicle checks and maintenance

A safe vehicle starts with regular maintenance and checks. Gorselé has its own workshop and centrally monitors maintenance, inspections and mandatory insurance for vehicles used by our partner drivers too.

Monthly checks of our vehicles to identify defects.
Maintenance and repairs in our own workshop, with attention to each vehicle’s technical condition.
Monitoring of inspections, maintenance and mandatory insurance.
Vehicles with safety features and checks using suitable diagnostic equipment.

Clear expectations for our drivers

Our drivers receive training and instructions and their work is followed up. Rules and a code of conduct set out what we expect from every driver during an assignment.

Attention to safe driving and mobile phone use in the vehicle.
Assistance for passengers and respect for the customer’s requirements.
Safety procedures for drivers and workshop staff.

TomTom Webfleet for vehicle tracking

TomTom Webfleet lets us follow our vehicles’ locations and see where our drivers are. It also helps us monitor driving behaviour and improve road safety.

Speed monitoring.
Harsh braking.
Dangerous acceleration.
Taking corners too fast, based on g-force.
Monitoring the vehicle’s odometer reading.

TomTom trackers alert us to extreme driving behaviour so we can follow it up.

Safety at your location

When travelling to and from business premises, our drivers follow the customer’s safety instructions. Where necessary, staff wear appropriate protective clothing when working with hazardous materials. Equipment is also inspected periodically.

More about our quality policy

Questions about a safe journey?

Our dispatch team is available day and night to answer your questions and follow up transport. Discuss any specific safety instructions for your site or assignment with our team.

Call dispatch: +32 (0)3 570 90 40